Detail Clean Extras, Pick & Choose as You need Them

Bathrooms:

                      Tile grouting scrubbed

                      Shower door given extra attention

                      Spot clean doors and door frames for

                      fingerprints

                      Baseboards wiped

                      Extra attention to floors

                      Painted walls and ceilings spot cleaned

Kitchen and Eating Areas:

                      Inside of range hood cleaned

                      Appliances pulled-out and cleaned

                      Inside of cabinets cleaned

                      Baseboards cleaned

                      All kitchen furniture hand wiped

       Extra attention to floors

       Painted walls and ceilings spot cleaned

Sleeping and Living Areas:

                      Window sills and ledges damp wiped

                      Knick-knacks individually cleaned

                      Furniture hand wiped

                      Baseboards cleaned

                      Furniture and upholstery vacuumed

                      Carpet edges vacuumed

                      Areas under accessible furniture vacuumed

       Extra attention to wood or tile floors

       Painted walls and ceilings spot cleaned

Basement/Garage/Laundry Room:

       Window sills and ledges damp wiped

                      Floors/carpets vacuumed and mopped

                      Cobwebs removed

                      General dusting and switch-plates cleaned

Common Areas: (interior hallways/entries):

       Louvered doors dusted

       Mini blinds dusted

* More personalized services available, please ask!

General Policies

• Either party may cancel the service at any time, for any reason, once all scheduled services have been performed and paid for.
• The safety of our employees is an important issue. Therefore, all firearms in a Client's home must be stored and locked. Any alarm monitoring service must be notified of our access rights to the home and Client must notify us of the current code and security password. Client shall also write a letter, to be shown to local law enforcement in case of a problem, giving permission for our presence in the home.
• Man Maid will monitor the actual cleaning time for the first 2-3 months of service and occasionally thereafter. Man Maid will contact the Client to discuss possible price or service revisions if the cleaning time differs drastically from the original bid.
• Man Maid will charge a flat fee for scheduled cleaning of Client’s home.  Man Maid reserves the right to re-evaluate flat fee rates, with at least 10 days’ written notice to Client of any changes.
• We do our best to be as flexible as we can with the schedule. If you need to change a cleaning day or time, we will do our best to accommodate you.  A minimum of 24 hours notice is requested for any changes or cancellations. Client will be charged 50% of cleaning fee if canceling with less than 24 hours notice, 100% during peak (Winter Break, Spring Break and Summer) or for one week before, during or after a holiday.
• For the safety of our employees, Man Maid reserves the right to close our offices at any time due to inclement weather. In such cases, cleans will be re-scheduled on the next available date.
• Although greatly appreciated, please understand that tipping is not required and employees should not request tips from you. Please report any inappropriate behavior to a supervisor or to owner immediately.
• Client agrees to pay for services rendered when invoiced for such services. A $10 billing fee will apply if payment is not received within 15 days of the date of the invoice. A 12% finance charge will be added to unpaid balances over 30 days, which will accrue monthly.
• Bank charges incurred due to “NSF” checks will be passed on to Client at a flat rate of $25 per check.
• If we are specifically requested to dust/clean inside of a hutch/china cabinet, dust any computer equipment or wash dishes, Client agrees to not hold Man Maid, or any of its employees, responsible for damage to such article(s) or component(s), unless such damage is proven willful or intentional.
• While we make every effort not to break items, accidents do happen.  Identical replacement will be attempted but is not guaranteed. For this reason, we request that all irreplaceable items (whether monetary or sentimental) be stored and/or not cleaned by our employees.  A damage report will be sent both by email and by regular mail, if any damage does take place.  Man Maid must be notified within 24 hours of the clean if damage is found by Client that was not reported.
• Man Maid is not responsible for damage due to faulty and/or improper installation of any item. All surfaces (i.e., marble, granite, etc.) are assumed sealed and ready to clean without causing harm. You must notify us prior to our first clean if special cleansers are to be used on any surface or item or if cleaning of any surface or item is to be avoided.
• For quality control, we will mail the Client a checklist indicating the various services that we provided each time that we visited or cleaned their home. These forms are completed by our supervisors after he or she have personally inspected the home.
• Our management also personally conducts random on site and telephone quality checks, to insure our quality of service remains continuous.
• Man Maid reserves the right to change an existing service agreement with 30 days’ written notice to the Client. The Client will not be obligated to continue if the terms are not mutually agreed upon.